At JusticeSeeders, we want you to have a meaningful, fun, creative, and care-free shopping experience! As such, we have created an easy to understand refund and exchange policy and recommend you read the following information carefully before completing your order.
We want you to love all of your JusticeSeeders purchases! So, if you have a change of heart or require a different size or color, we will be happy to provide you with an exchange or refund. Simply email us within 14 days of receiving your order and follow the steps below.
If in the event you require an exchange or refund, please follow the instructions below: • Email firstname.lastname@example.org within 14 days of receiving your order. • A Customer Care representative will contact you to confirm that your exchange or refund request has been approved. • After you receive approval from us, please mail the item back to us within three business days. • Once we receive the item, we will promptly provide you with an exchange or refund. • Please note the following refund and exchange conditions apply to all purchases: All items must be in a new, original and unused condition, with all original tags attached. • Please note that custom items may not be returned or exchanged unless it is due to artist error. *In the case of an exchange or refund for change of heart or an incorrect purchase, you will be responsible for all shipping costs associated with the return and replacement of your item(s).
JusticeSeeders will not sell or disclose your personal to third parties without your explicit consent. JusticeSeeders stores and processes orders on computers located in the United States that are protected by physical as well as technological security.
Custom orders may take up to 4 weeks to fill. In general orders are filled within 2 weeks, but on occasion we have to wait for special supplies. The art of hand stamping involves stamping each letter individually by hand. The sterling silver charm is then oxidized to make the letters stand out. It is then polished and created into the final product. Please anticipate slight variances in the letters and spacing as these are truly handmade. This is part of the “charm of the charm!” Due to the uniqueness of custom orders, we are unable to accept returns except in cases of artistic error. Please check and double check your spelling before submitting your order. Thank you for appreciating the art of hand stamping. Please note that we have made every effort to accurately represent our designer color combinations to you. The beads are transparent (not opaque like sample colors) and due to inevitable differences in color calibrations and settings on monitors and personal devices, the colors displayed may not correspond 100% to those in the items themselves -- however, they are beautiful : ) !